SMS Terms & Conditions – Stiller Law Firm, P.C.
Last Updated: March 16, 2026
Welcome to the SMS/Text Messaging Program (“Program”) provided by Stiller Law Firm, P.C. (“we,” “our,” “us”). These Terms & Conditions explain how we collect consent, what types of messages you may receive, how to opt out, and how we comply with federal regulations (TCPA, FCC), industry standards (CTIA), and the California Rules of Professional Conduct.
By opting in to receive text messages from us, you agree to the following:
1. Program Description
We send text messages related to appointment scheduling, reminders, intake coordination, case‑related updates, and general informational/legal‑education messages. If you opt in to receive promotional or educational announcements (such as webinars or newsletters), those messages may also be sent. Message and data rates may apply and frequency varies. [1](https://www.infobip.com/docs/essentials/usa-and-canada-compliance/usa-messaging-content-requirements)[2](https://www.openmarket.com/docs/Content/globalcoverage/north-america/message-content-requirements.htm)
2. Consent to Receive Messages
By providing your mobile number and opting in (via website form, intake form, texting a keyword, or affirmatively agreeing), you consent to receive recurring SMS messages from Stiller Law Firm, P.C. For any marketing‑related texts, you acknowledge that messages may be sent using an automated system, and that consent is not a condition of receiving legal services. [3](https://www.federalregister.gov/documents/2024/01/26/2023-28832/targeting-and-eliminating-unlawful-text-messages-implementation-of-the-telephone-consumer-protection)[4](https://docs.fcc.gov/public/attachments/DOC-408396A1.pdf)
We may send a confirmation or welcome message to complete a double opt‑in, consistent with industry best practices. [5](https://www.10dlc.org/en/home/Opt-Ins)
3. Eligibility
You must be 18 years or older and the authorized user of the mobile number provided. Delivery is subject to wireless carrier availability and network conditions. [3](https://www.federalregister.gov/documents/2024/01/26/2023-28832/targeting-and-eliminating-unlawful-text-messages-implementation-of-the-telephone-consumer-protection)
4. How to Opt Out
You may opt out at any time by texting: STOP, END, QUIT, CANCEL, or UNSUBSCRIBE. After sending an opt‑out keyword, you will receive a final confirmation message and will not receive further texts unless you opt back in. We also honor opt‑out requests submitted through any reasonable means. [6](https://api.ctia.org/wp-content/uploads/2024/01/CTIA-Short-Code-Monitoring-Handbook-v1.9-FINAL.pdf)[7](https://support.telnyx.com/en/articles/9311492-standards-for-us-short-code-keywords-help-stop-and-opt-in-confirmation)[8](https://www.wilmerhale.com/en/insights/blogs/wilmerhale-privacy-and-cybersecurity-law/20240228-fcc-adopts-new-robocall-and-robotext-consent-rules-under-tcpa)
5. How to Get Help
Text HELP for assistance. You may also contact us at:
Email: contact@stillerlawfirm.com
Phone: 818-304-9136
Help responses include support contact information, rate disclosures, and opt‑out instructions.
[7](https://support.telnyx.com/en/articles/9311492-standards-for-us-short-code-keywords-help-stop-and-opt-in-confirmation)
6. Message Frequency and Cost
Message frequency varies depending on your matter or communication needs. Standard message and data rates may apply. We are not responsible for delays or failures caused by wireless carriers or device issues. [2](https://www.openmarket.com/docs/Content/globalcoverage/north-america/message-content-requirements.htm)
7. Privacy Policy
We maintain a publicly available Privacy Policy describing how your information is collected, used, stored, and secured, including information gathered through SMS. We follow CTIA privacy expectations requiring clear and conspicuous privacy disclosures. /api.ctia.org/wp-content/uploads/2023/05/230523-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf)
8. Recordkeeping
We retain opt‑in and opt‑out records, including timestamps, methods of consent, and disclosure language, in alignment with FCC requirements and industry best practices. [5](https://www.10dlc.org/en/home/Opt-Ins)[4](https://docs.fcc.gov/public/attachments/DOC-408396A1.pdf)
9. One‑to‑One Consent (FCC Requirement Effective Jan 27, 2025)
If you discovered or engaged with us through a comparison site or referral service, we will only text you if you specifically selected Stiller Law Firm, P.C. and provided direct consent to us. We do not rely on blanket consents enabling multiple businesses to contact you. [10](https://www.federalregister.gov/documents/2024/11/06/2024-24908/rules-and-regulations-implementing-the-telephone-consumer-protection-act-of-1991)[4](https://docs.fcc.gov/public/attachments/DOC-408396A1.pdf)
10. Attorney Advertising & Ethical Disclosures
Text messages from us may constitute attorney advertising.
• No attorney‑client relationship is formed by SMS communications alone.
• An attorney‑client relationship begins only after we provide and you sign a written engagement agreement.
• We comply with the California Rules of Professional Conduct (Rules 7.1–7.3) requiring that attorney communications
be truthful and not misleading.
[11](https://www.calbar.ca.gov/Portals/0/documents/rules/New-Rules-of-Professional-Conduct-7.pdf)
Do not rely on text messages for legal advice; request a consultation for legal guidance.
11. Confidentiality & Sensitive Information
SMS is not a secure communication channel. Do not send sensitive or privileged information via text. We can provide a secure alternative communication method upon request. [9](https://api.ctia.org/wp-content/uploads/2023/05/230523-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf)
12. Prohibited Content
We will not send unlawful, deceptive, fraudulent, or carrier‑prohibited content, including SHAFT (sex, hate, alcohol, firearms, tobacco) categories, phishing content, or spam. Wireless carriers actively block SMS programs that violate these content rules. [12](https://simpletexting.com/sms-compliance/prohibited-content-shaft/)
13. Program Changes & Termination
We may modify or suspend this Program or these Terms at any time. Updated versions will be posted at this URL with a revised “Last Updated” date.
14. Contact Information
Stiller Law Firm, P.C.
Address: 16133 Ventura Blvd., Suite 1200, Encino CA 91436
Email: contact@stillerlawfirm.com
Phone: 818-304-9136